Privacy Policy for Shamrock Spoon Collective
Shamrock Spoon Collective is committed to protecting the privacy of our clients, students, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our services, including professional culinary training, gastronomic tour planning, food product development, hospitality industry training, culinary event management, and food photography and styling workshops, or use our online platform.
By engaging with our services or using our online platform, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information for different purposes to provide and improve our services to you.
1.1 Personal Data You Provide Directly to Us
When you register for a course, book a tour, inquire about our services, or communicate with us, you may provide us with personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Full Name
- Email Address
- Telephone Number
- Postal Address
- Payment Information (handled securely by third-party payment processors)
- Dietary Restrictions or Allergies (for culinary services)
- Educational Background or Professional Experience (for training programs)
- Any other information you choose to provide
1.2 Usage Data
We may also collect information that your browser sends whenever you visit our online platform or when you access the service by or through a mobile device. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
1.3 Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our online platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
Shamrock Spoon Collective uses the collected data for various purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our services
- To detect, prevent and address technical issues
- To manage your course registrations, tour bookings, and event participation
- To send you relevant updates, newsletters, and promotional materials (only if you have opted-in)
- To comply with legal obligations
3. Legal Basis for Processing Personal Data Under GDPR
If you are from the European Economic Area (EEA), Shamrock Spoon Collective's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
We may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it's not overridden by your rights
- For payment processing purposes
- To comply with the law
4. Disclosure Of Your Information
We may share your information in the following situations:
- With Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processors, analytics providers, IT service providers), to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Business Transfers: If Shamrock Spoon Collective is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
- For Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Shamrock Spoon Collective, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
5. Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Shamrock Spoon Collective aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
In certain circumstances, you have the following data protection rights:
- The right to access, update or delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Shamrock Spoon Collective relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
7. Links To Other Sites
Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
8. Children's Privacy
Our services do not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By post: Shamrock Spoon Collective, 38 Ormond Court, Mount Street Crescent, Dublin 2, Dublin, D02 X011, Ireland